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Terms of Service

Terms of service

Welcome to https://www.heeva.in ! By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions:

  1. Payment: All payments for our products must be made through our website and are due at the time of purchase. We accept all major credit, debit cards, UPI, and Net-banking Payments.

  2. Shipping: We ship our products to all locations within India. Shipping fees will be calculated at checkout and are the responsibility of the customer.

  3. Delivery: We strive to deliver our products to you as soon as possible. However, please note that delivery times may vary depending on your location and the availability of the product. We are not responsible for any delays in delivery caused by third-party shipping carriers.

  4. Returns: All sales are final, and we do not offer refunds or exchanges unless the product is defective or damaged upon receipt. Please see our "No Refund Policy" for more information.

  5. Privacy: We take your privacy seriously and will not share your personal information with any third-party companies without your consent. Please see our Privacy Policy for more information.

  6. Intellectual Property: All content and materials on our website, including but not limited to, logos, images, and text, are the property of "Heeva" Brand and may not be used or reproduced without our express written consent.

  7. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India. Subject to Ahmedabad Jurisdiction. 

Genesis of the Brand

Heeva was born from a father's love for his daughter and a desire to create sustainable, high-quality, and delicious food. The name "Heeva" was inspired by the founder's daughter, which means "happiness" in Sanskrit. With a focus on natural ingredients and ethical sourcing, Heeva offers a variety of products that are not only tasty but also good for you.

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Our Vision

Heeva envisions a world where food not only nourishes the body, but also the soul. We strive to inspire people to choose foods that are produced through sustainable practices, connecting us to ourselves, each other, and the planet. Heeva aims to be a beacon of positivity, creating hope and change in the world.

Our Mission

Heeva's mission is to create high-quality food products that are sustainably sourced, ethically produced, and nourishing for both people and the planet. We use only the finest ingredients, work with local farmers and producers, and aim to be a trusted and reliable source of healthy, sustainable food options for our customers.

Our Values

Sustainability - At Heeva, we prioritise sustainability in everything we do. We use sustainable ingredients, minimise waste and environmental impact, and support local communities to create products that are good for the planet and its people.

Quality - Heeva strives for the highest quality standards, using traditional methods and constantly innovating to source only the finest ingredients and support local farmers and producers.

Community - Heeva values the ability of food to unite people and create connections. The company is dedicated to establishing a robust community of like-minded customers and supporters who share its values & vision.

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